Rates
All nightly rates are subject to availability, inclusive of GST and quoted in AUS Dollars. Rates are quoted per apartment, per night and vary in cost for the Peak and Off-Peak periods.
Booking confirmation
All reservations will be confirmed by email. You will be sent an invoice for your stay and required to pay a 20% deposit. The deposit must be paid within 48hrs of confirming your booking. If you do not confirm the 20% deposit within 48 hours, you will be contacted via email to inform that your booking has been cancelled.
We require a 20% deposit to confirm your booking. The balance must be paid in full 2 weeks prior to your arrival.
Payment
cancellations & Refunds
Refunds are given in full, if cancellations are made up to 48 hours before your stay. If cancellation is made within 48 hours prior to your stay, the 20% deposit will be excluded from your refund.
Check-in time is 2.00 pm and check-out is 10 am. Wherever possible we will try to accomodate an early arrival and late departure.
check in / check out
Although we are located in down town Lennox Head, we are also surrounded by a residential neighbourhood. Please respect our neighbours and other guests and keep noise to a respectable level. Inviting guests and family around is more than welcome, but Eleuthera has a strict “No Party” policy.
Behaviour & Noise
If we are unable to extend your check-in / check-out times, we can provide storage for your luggage in our office area for all our guests.
Luggage Storage
We do not allow smoking in our apartments, this also includes our balconies.
Smoking
Additional Charges
We know that accidents happen and keys get lost, however the management of Eleuthera reserves the right to charge guests for the following, but not restricted to, damages and breakages, lost keys, missing items, and extra cleaning.